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Site locked down due SSO misconfiguration for all admins

Pavel Yushchenko
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August 4, 2025

New site locked down due SSO misconfiguration for all admins, unable to login due enforced SSO login.
Unable to raise support ticket (unable to login under admin account)

How to reach support team to fix/disable SSO configuration (SSO enforcement)

1 answer

0 votes
Dirk Ronsmans
Community Champion
August 4, 2025

@Pavel Yushchenko ,

I've marked this question for support to take a look at. An Atlassian engineer will most likely comment here and create a support ticket for you.

 

As a best practice I do recommend to always keep at least a single admin out of the Authentication policy that enforces SSO.

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