You may be experiencing slow load times on the forum; the team is working to resolve this ASAP.

×
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Problems recovering account on Atlassian (Bitbucket)

lucasnatan
lucasnatan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
October 9, 2025

I have a Bitbucket account with my corporate email address, lucas.goncalves@valid.com
I requested account recovery and received an email saying they would send another one within 24 hours, but the email never arrived.

I can't access the company repository to do my work.
If anyone can help me, I'd appreciate it.

Answer
Watch
Like Be the first to like this
268 views

1 answer

0 votes
Marc - Devoteam
Marc - Devoteam
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
October 15, 2025

Hi @lucasnatan 

Your only option is to reach out to Atlassian Support

Reply

Suggest an answer

Log in or Sign up to answer
Atlassian Guard
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Notice at Collection Terms Security