[Feature request] Provide REST API to manage SAML SSO configuration and certificate

[Rémi Denèle]

We didn't find any way to create a feature request for the Atlassian Guard product so we are trying here.

Summary
Provide public REST API to manage SAML SSO configuration and certificate in Atlassian Cloud Admin / Atlassian Guard

Description
Currently, SAML SSO configuration for Atlassian Cloud organizations can only be managed manually via the Admin UI at https://admin.atlassian.com/o/${orgId}/idp/${directoryId}/saml.

Under the hood it calls an internal API at https://admin.atlassian.com/gateway/api/admin/private/org/${orgId}/directory/${directoryId}/saml but there is no public REST API to:

• Get, Create or Update a SAML configuration

• Rotate or update the SAML signing certificate

This makes automation impossible. For example, when an IdP (Okta, Entra ID, etc.) is restored or redeployed, certificates need to be rotated automatically. Today, administrators are forced to do this manually in the UI, which is error-prone and does not scale.

On Jira Data Center, REST APIs exist for SSO configuration (reference). However, as Atlassian Data Center is progressively reaching end-of-life (EOL 2029), and Atlassian Cloud is the recommended platform, this feature gap is problematic.

There was a previous request, AX-723 “Introduce SAML APIs”, but it was closed without resolution in 2022. The need remains critical for Cloud customers.

Request
Please provide a public REST API in Atlassian Guard (Atlassian Cloud Admin?) to manage SAML configuration for organizations:

• GET current SAML configuration for a directory

• PUT/PATCH to update configuration (SSO URLs, entity IDs, attributes, etc.)

• POST/PUT to rotate SAML certificates

Why this matters

• Enables automation and DevOps workflows (e.g. update SAML configuration, automatic certificate rotation with IdPs like Okta or Azure AD)

• Removes reliance on manual steps in the Admin UI

• Aligns Cloud feature set with existing Data Center capabilities

• Critical for enterprise customers with strict uptime and security requirements

References

• AX-723 – Introduce SAML APIs (Closed)

• Data Center REST APIs for SSO configuration

• Nothing found in the Roadmap