Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Changing m365 tenancy

Shayan Qureshi
Shayan Qureshi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
August 2, 2022

Hello Team,

We are about to embark on a messy M365 tenancy migration.  The users will now have a new UPN domain name.

We have setup domain authentication so all accounts are coming in as Managed Accounts.

Naturally Id want to maintain the user asset and ticket assignment history for their new logins.

Is there a way?

(worst case the assets are maintained so we can search history through the assets meaning we only have to go through and re-assign the users to their assets)

Looking forward to your kind response,

Answer
Watch
Like Be the first to like this
422 views

0 answers

Suggest an answer

Log in or Sign up to answer
Atlassian logo
Atlassian Guard
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.