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Changes to a user seen in Postman, but not in Atlassian Guard

Saf
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December 2, 2025

Hey

Whenever I do a change to a user in Postman, such as updating the email, it never appears in Atlassian Guard. The email stays the same.

What could the reason be?

I am using the free trail version and all my users have their status set as "invited" and have still not received the invitation email. 

Any ideas??

1 answer

1 vote
Chris Rogers
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December 9, 2025

Hi @Saf

Normally when using Atlassian Guard, you're pulling those attributes from an identity provider into the Atlassian account and any changes to the "locked" attributes, need to be done directly in the identity provider.  Are you syncing these accounts through an identity provider?

Which REST API call are you using through Postman?

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