Atlassian ask my id to because my account is blocked for authentication

[Luis Alvar Sanchez Catzin]

I can not access to my atlassian acount. it says it's blocked and i need to send an ID

[Joseph Chung Yin]

@Luis Alvar Sanchez Catzin -

Welcome to the community.  Don't know if your issue was caused by the following event today

There seems an active incident going on still on the Atlassian Cloud env which impacted a set of cloud product for multiple customers.  I will review/check the following page when you never encounter another similar issue in the future -

https://status.atlassian.com/

Hope this helps.

Best, Joseph Chung Yin