Should an incident impacting a service also impact dependencies?

[ntj_]

Hi,

I've been wondering how the service relationships work.

My situation represented by a simplified example:

• There are 2 services defined, P and Q
• P contains Q
• There is a rule for an alert that triggers an incident on P
• This only changes the state of the service P

Should this change the state of Q, or this has to be manually (or via API) done? Is there any best practice for this?

[Brennan Kiely]

Right now, the service relationships are just for display and reporting purposes. There isn't currently a way to trigger an incident on a dependent service if the 'parent' service has an incident.