I have multiple teams set up in OpsGenie, and they all have email alerts configured via integration.
A third party will create OpsGenie alerts to those teams, and I want them to be able to select the priority based on a list that we have configured. Today I have these priorities set up in OpsGenie:
P1 - Critical
P2 - High
P3 - Moderate
P4 - Low
P5 - Informational
How to I create an alert via email and set the priority of the alert with one of the priorities listed above?
Today all alerts created via email default to "P3".
Hi @Daniel Cabral ,
This Community Article should help with your use case!
Although I should note the article above is a bit outdated and displays the older Advanced integration UI. The newer rules can be added and configured here:
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Thank you @Nick Haller - I found what I wanted, thanks for replying.
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