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How to migrate legacy Opsgenie to existing JSM?

Jeff Hoover
Contributor
November 6, 2025

We have an instance of Opsgenie that was created prior to the acquisition.  We also have an instance of JSM that was created prior to the acquisition.  These two instances are not associated in any way. 

 

When we attempt to use the built in migration tool in Opsgenie, it tries to migrate to a new JSM instance.  Are there directions for how to migrate to an existing JSM instance?

 

Thank you for any guidance that you can provide.

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