Welcome @Brita Moorus
I like the flexibility of Jira as well, but my old manager who left last month has joined a company where they have nothing like Jira, they're still back in the Excal for incident reporting age and he's now questioning his decision to move, at least we've still got Jira!
I started using Jira in around 2016 after RTC was retired and Confluence very recently in 2019. Since then I have been using them both to get my work done. I am still learning a lot about Jira from this community.
Welcome @Anwesha Pan _TCS_
Take advantage of https://community.atlassian.com/learning to find things you want to learn more about.
Thank you @Stephen_Lugton :)
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