Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Getting 404 on custom favicon in Jira Cloud

Kevin Pinkerman
Kevin Pinkerman
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
June 8, 2018

Using the Jira Cloud System Settings, importing a 32x32, 8-bit, PNG favicon.  Imports so that the system shows the favicon in the settings (the jira-favicon-hires.png), but the icon placed into the site code (jira-favicon-scaled.png) is not on the server (throwing a 404 error).  This behavior does not repeat in Confluence.  The favicon shows properly there.  Any idea of how to get this to work?

Comment
Watch
Like Be the first to like this
971 views

1 comment

Comment

Log in or Sign up to comment
Kevin Pinkerman
Kevin Pinkerman
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
June 8, 2018

Never mind.  This turned out to be a Chrome issue that was resolved by Clear Browser Data... > Advanced, and clearing out all data.

Finally, the favicon appears!

Like
Reply

Recommended Learning For You

Level up your skills with Atlassian learning

Learning Path

Get the most out of Jira

Jira Software

Explore the interface and basic Jira terms, then discover how to effectively manage your work.

1.1h Beginner
Free

Learning Path

Atlassian tools and practices for developers

Jira Software

Focus on your development work by using Jira software features and functions efficiently.

3.4h Beginner
Free

Atlassian Certified Associate

Jira Software Essentials certification

Jira Software

Demonstrate proficiency in utilizing essential Jira features and working efficiently with Agile frameworks like Kanban and Scrum.

Certification
groups-icon
New to Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.