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Getting 404 on custom favicon in Jira Cloud

Kevin Pinkerman
Kevin Pinkerman
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June 8, 2018

Using the Jira Cloud System Settings, importing a 32x32, 8-bit, PNG favicon.  Imports so that the system shows the favicon in the settings (the jira-favicon-hires.png), but the icon placed into the site code (jira-favicon-scaled.png) is not on the server (throwing a 404 error).  This behavior does not repeat in Confluence.  The favicon shows properly there.  Any idea of how to get this to work?

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Kevin Pinkerman
Kevin Pinkerman
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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June 8, 2018

Never mind.  This turned out to be a Chrome issue that was resolved by Clear Browser Data... > Advanced, and clearing out all data.

Finally, the favicon appears!

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