We have a requirement as follows so look like we can achieve with SIL custom field. Can anyone guide me how I can set following scenarios.
I needs to have 2 sets of dropdown values during the Onhold and Cancel transition for one "Reason" dropdown field.
example:
Reason field values when OnHold transition.
Hold from customer
Hold from devReason field values when Cancel transition.
How to write code in sil or how to find the transition in SIL programming ?
Thanks,
Om
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