Agile User Story Map will not load

[Cassandra Frazier]

 

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[Gianni]

oh yes, that's a known thing, I created a public Issue Ticket:

https://bauer-it.atlassian.net/projects/KI/queues/8/KI-17

as i know, in the up coming release March, it should be resolved 

[Cassandra Frazier]

Hi Gianni, I resolved the issue. Please see my comments in response to the inquiry by Sam Peters.

Thanks!

[Cassandra Frazier]

Sorry I haven't responded to this sooner.

Florian is right. There is nothing to configure. Simply Click on JIRA>Boards>Story Map and this will take you to the Agile User Story Map page where you can view existing or create new maps.

1. This brings the question "Why is there a configure button on the Agile User Story Map add-on in JIRA>JIRA ADMINISTRATION>Manage add-on>User-installed add-ons>Agile User Story Map?"
   • If you click "Configure" it sits there with a loading spinner as Sam described.
2. I found documentation that was somewhat useful; however it is out dated. https://bauer-information-technology.com/story-map_user-manual/
   • First steps in the documentation instruct the user to "Create" a Story Map. When this approach is taken, there is no option to create a Story Map. This is why I went back to the add-on configuration page because I thought it hadn't installed properly. I suspect that Sam did this, too.
   • Documentation related to the Story Map Workspace is somewhat useful, but still outdated.

Hope this helps!

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[Gianni]

the local storage has to be enabled in your browser settings:

http://stackoverflow.com/questions/24456891/iframe-in-chrome-error-uncaught-securityerror-failed-to-read-the-sessionstora

[Gianni]

Can you please send me your Browser log or screenshot of the error tag?

In Chrome, for example, press F12 then change to the console tag and refresh the page (F5).

[Sam Peters]

Screen Shot 2016-02-10 at 12.36.56.png

Console log attached. Cheers

Sam

[Florian Bauer]

you are trying to load the configuration page, which is not necesary anymore as there is nothing to configure - this page will be removed soon.

Load the map in your top navigation bar => boards => StoryMap

[Sam Peters]

I'm having the same issue, we've installed the Agile User Story may on our cloud instance of JIRA version  7.1.0-OD-06-005 and it shows in the list of installed add ons but when i click configure it fails to load the configuration page and just sits there with a loading spinner, i've left it a couple of minutes and not had any luck getting it working.

I've tried uninstalling and re-installing the add on as well, this hasn't solved the problem

[Florian Bauer]

there is nothing to configure any more it works out of the box - Load the map in your top navigation bar => boards => StoryMap

[Gianni]

Thanks for your interest in Agile User Story Map.

I only have a few questions about your environment.

Do you use Jira Cloud or Jira Server?

which Jira Version do you use?

Please ensure that the latest version is installed.

By using JQL, could you send me your JQL Statement or a Screenshot of your Manage Map settings?

Also please have a look into the manual: http://bauer-information-technology.com/story-map_user-manual/#story-map_user-manual

Thanks

Gianni