Transfer content by July 6th

[Lynn Jetzer]

I just recieved an email to transfer between workspaces by July 6th. I'm thoroughly confused. All I use Loom for is to make videos of directions for my students, and then provide them the link to watch the video. Does this transfer pertain to me? If so, how am I to do this transfer, and where am I supposed to transfer them to? I have hours of video directions that I don't want to lose. 

Thanks!

[Amanda Barber]

Hi, @Lynn Jetzer - you may want to connect with support on this particular instance, but if you share more about the email you received someone might be able to help you in the Forums. (Don't share any personal info, of course!)

[Lisa Albers]

I don't have an answer but rather a follow up question. I am in the same situation as @ Lynn Jetzer.  By workspaces do you mean different accounts/emails?  My Loom videos are created only by me and simply shared with my students so they are created via my own account.  I do have another account through the college I work at but that is a separate account with an email login via the college.

If I understand things correctly I do not need to worry about transferring anything as I am the only creator and do not work collaboratively with others on my videos.  I will still have access to the videos and their links after the July 6th date?

[Ellie Eberly]

Hi @Lynn Jetzer

The email you received was to simply notify you that existing functionality that allows you to transfer content between workspaces will be deprecated on July 6th. If you don't need this functionality, then there is nothing for you to do or worry about. Hope this helps and sorry for the confusion. 

[Tomislav Tobijas]

Hey @Lynn Jetzer,

I've seen a couple of questions around this topic so I'm assuming we're talking about workspace integration with Atlassian platform. 🤔

Can you maybe check this and see if that answers your questions: https://community.atlassian.com/forums/Loom-questions/Loom-to-Atlassian-Migration/qaa-p/3246996#M1631?

Cheers,
Tobi