Loom Data Residency

[Daniele Tagliani]

Hello community! 

Does anyone know the current data storage location for Loom content? I've heard that Loom might offer data residency in Germany next year 2026. Can anyone confirm or share more details?

Thank you in advance!

[Brittany Soinski · Accepted solution]

Hi Daniele,

You're correct- Data Residency in Germany is on our roadmap for 2026. Additional details will be made available as the date gets a bit closer. 

[Nikola Perisic]

Hi @Daniele Tagliani 

Not sure where you got that information, but currently for Loom, there is no plans for the data residency: 

Which cloud products can turn on data residency?Hide

Data residency can be enabled on the following cloud products; Jira, Confluence, Jira Service Management, and Jira Product Discovery.

[Daniele Tagliani]

Hi @Nikola Perisic thank you for your reply. I've found the information directly from the Atlassian Cloud Roadmap page: 

Loom Data Residency in Germany 

Does Loom use the same backend infrastructure as other Atlassian products (AWS), with the defaut region being the USA? There seems to be a lack of transparency on this topic.

[Nikola Perisic]

@Daniele Tagliani  thanks for the link. This is something that you would need to ask Atlassian support.