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I experience an Error. I Uninstalled and Reinstalled The Destop App and the Chrome extension.

FRANK MAZZUCA
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January 13, 2026

LOOM ERROR 1.jpg

2 answers

2 votes
Brant Schroeder
Community Champion
January 13, 2026

@FRANK MAZZUCA This indicates that you may have internet protection software installed which is blocking your access to log into Loom. I would make sure that loom is not being blocked by firewall software.

0 votes
Brittany Soinski
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 14, 2026

Hi there! For technical support, please reach out to our support team: https://support.atlassian.com/loom/

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