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I am unable to download recorded Zoom meetings through Loom App

Iqbal Siyal
June 7, 2026

I used to download recorded Zoom meetings when I had vivo Y28. Unfortunately, I lost that device. Now I have bought a new one. I signed into same Google account and Loom Account. I am unable to download recorded Zoom meetings through Loom app. 

2 answers

2 votes
Tomislav Tobijas
Community Champion
June 7, 2026

Hey @Iqbal Siyal ,

On which plan is your Loom account or workspace? I'm asking because not all roles (admins/creators) and plans have the ability to download videos. You can learn more about that here: Download your Loom video 

The other thing is that the video 'owner' needs to enable video downloading in recording settings. I'd suggest checking this subsection in the same article 👈

Hope this helps.

Cheers,
Tobi

Iqbal Siyal
June 7, 2026

My Loom Account is on starter (free) plan. I am facing issue regarding international transactions (otherwise I would subscribed for paid plan).

Okay, if I am using Loom services on free plan, is there any limit of downloading videos?

In past, I tried to keep below 10 videos on Loom (deleting old videos, and adding new ones to download) as the limit is 25 videos on Loom.

Tomislav Tobijas
Community Champion
June 8, 2026

@Iqbal Siyal if you have billing/licensing issues, you can reach out to the team here Atlassian Support: Pricing, Billing & Licensing (if you've not already logged in support ticket)

As for the following:

Okay, if I am using Loom services on free plan, is there any limit of downloading videos?

As stated in the docs:

Note: Admins/creators on a Starter Free plan cannot download videos. Creator Lites can’t download videos on any plan.

On the free plan, you cannot download videos (there's no option for it)

The cloud storage still supports those 25 vids (see Starter plan FAQ), although this limitation might/will change to under 10 once your Loom workspace is integrated with Atlassian systems.

0 votes
Brittany Soinski
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 8, 2026

Have you tried Loom Meeting Recordings, which automatically records your Zoom meetings an turns them into Loom recordings? This will save you from having to download them from Zoom and upload them into Loom. Meeting Recording is available on all subscription levels 😀

 

Iqbal Siyal
June 9, 2026

I have already tried this. Loom Notetaker records my Zoom meetings, which are stored in Loom App through which I download. Fortunately, the download option is working now (that query here is solved).

Like Tomislav Tobijas likes this
Iqbal Siyal
June 9, 2026

Edit: This reply was the duplicate of my first reply. So I have edited it since there is not any "delete" option here.

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