I need to free up disk space. How can i do this without having to manually delete old vidoes?
Hey @Richard Fisher ,
Which Loom plan are you using? On any paid plan, you can have unlimited videos, meaning unlimited storage (on cloud). ☁️
Are you referring to that, or do you have files/videos downloaded to your local device?
Cheers,
Tobi
Hi! Thanks. I do pay for loom. It says I was out of memory so couldn’t use loom so had to delete videos. How do I move to the cloud?
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@Richard Fisher Loom is already a cloud product, so all videos should be automatically stored there.
Any chance you can screenshot that message you're seeing regarding 'out of memory' so maybe we can troubleshoot it easier?
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@Richard Fisher apologies for delayed responses - I'm OOO, so I'm not near the laptop most of the time.
Anyway, I haven't seen this, but you could reach out to Loom support team by following these steps: Need help with your Loom account? Here’s how to contact Support (and get help faster)
They should definitelly be able to help you 👀
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