Hi why am i getting charged for signing in?

[Rhoudnie Faustin]

I used Loom Desktop, which was free once for a school. Then i received a $24 notice to pay and I tried deleting the account, but I couldn't.

[Prachi Bolar]

Hello,

Welcome to community :) 

Please reach out to Atlassian billing here : https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/ and the team will help you further on pricing query and the charges

Thank you,

Prachi

[Amanda Barber]

Hi @Rhoudnie Faustin - you will want to reach out to support here: https://support.atlassian.com/loom/