Add/Remove/Replace Admin who is no longer with Company

[Chase Holroyd]

There is attrition in team recently and the Admin of Company's Loom account is no longer with Company nor have access to work emails or 2FA notifications.  The Company's HR and CEO would like to replace the Admin role with an existing user.

Is there a way to do this - phone number to call or Support team to create a help ticket?

[Brittany Soinski · Accepted solution]

Hi Chase,

Please contact our support team: https://support.atlassian.com/loom/