Welcome to the new Loom community!

[Tapiwa Samkange]

Hi @Kristie Riojas - thanks for putting this community together. 

💡The new ability (super power?) to configure oour organisation’s login page is now available. It works well for Jira & Confluence. It does not work for Loom. At least, the change is not reflecting in Loom. 

❔A couple of related questions with which I hope you can help:

1. Is the change supposed to also enable control of the Atlassian Loom login page?

2. If the answer to 1. is yes, what other changes do we need to make to ensure that this change is reflected in Loom, too?

Thank you! 

[Josh McQueen]

Looking for help on this. I'm having issues with the Confluence integration with Loom.

Here's my goal. I want to put everything on autopilot. The use case is that my team has agenda documents that are automatically scheduled to be created in Confluence for recurring meetings. Leading up to this meeting, everyone on the team can add agenda items to the doc. 

In Loom, the recurring meeting is set up to be saved in a specific space and folder. I then set up an automation in Confluence to append a video to the bottom of the agenda document when it is moved into that specific space and folder. The automation works perfectly when it's triggered.

Here's the rub. The Confluence automation doesn't recognize that the video is saved in the space and folder it was created in. So the automation never triggers within Confluence. It has to be manually moved into the space and folder. 

Please help me with this! I can't automatically keep the recordings in sync with the notes created before the meeting! Every option that is out there requires me to manually trigger or add items to documents. That's fine when it's just me, but it does not scale across my teams! I need a solution that is frictionless. 

[Vickie Chi]

Hi @Josh McQueen ! Love that you're putting everything on autopilot. Here are some ways that I think it could work - let me know how it goes and if you need further support

Option 1: Use the "Meeting recorded by Loom" trigger 

This trigger fires when the meeting ends, regardless of save location. You can configure it for specific recurring meetings. It provides {{loomVideo}} smart values (video link, transcript, summary, etc.) that you can use in downstream actions.

Setup:

1. In Confluence Automation, create a new rule

2. Trigger: "Meeting recorded by Loom" → select your specific recurring meeting(s)

3. Action: Append content to a Confluence page (using the {{loomVideo}} smart values to insert the recording link)

The challenge here is targeting the correct agenda page for that specific meeting date. You'd need to use a naming convention or a Rovo agent action to locate the right child page. For example, if your automation also creates the agenda page with a predictable title format, you could use a "Find page" condition or a Rovo agent to match the meeting date.

Option 2: Leverage Loom's built-in Confluence Meeting Notes

Loom already natively creates a Confluence page per meeting occurrence (with parent/child page structure for recurring meetings). These include the recording link, AI summary, action items, and transcript. If your main goal is keeping recordings and notes in the same place, this may already do what you need — just pointed at the right space. 

The limitation: this creates a new page per meeting rather than appending to your existing pre-created agenda doc.

[Josh McQueen]

Hi @Vickie Chi, thank you for the response. 

The problem with option #1 is that it does not scale. I now have to update the workflow every time a new meeting is created. For our in-person meetings, this is at a minimum every six months. Additionally, I'm often not the one creating the meeting, and our staff cannot create or edit workflows. 

Option 3 is fine, but it does not keep the work organized and in context. 

Is there any way to advocate for the Confluence automation trigger to also include videos automatically placed in a folder upon creation? 

[Graeme Smith]

This is a fantastic initiative! Having a dedicated space where Loom users can connect, share insights, and learn from the Atlassian team will be invaluable. It reminds me of how the alight motion app brings creators together through shared resources and feedback loops. Knowing that actual Atlassian Loommates will actively answer questions makes this truly special real support from real people, not just bots. Can't wait to dive in!