The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
× Create
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results forÂ
Community resources
Community resources
Community resources
🚀 AI in ITSM: Rovo, Atlassian Intelligence and more🤖
March 28, 2025 edited
AI is reshaping IT Service Management—are you ready to see how? From chatbots to AI-powered call handling, discover how Atlassian Intelligence & Rovo are revolutionizing ITSM. But we’re not stopping there! Hear how innovative companies are taking AI even further, pairing these tools with third-party solutions to create true Conversational AI—capable of:
âś… Answering phone calls & service desk queries
âś… Automatically raising JSM tickets for escalations
âś… Enhancing efficiency like never before
Join us on April 2nd, 2025, for an insightful session packed with real-world AI use cases that will transform your ITSM approach!
đź“Ť Save your spot now! https://ace.atlassian.com/j/rab4cv9cnx5kr/
Was this helpful?
Thanks!
Jay O_
Community Champion
Atlassian Community Events
Copyright © 2026 Atlassian
0 comments