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Unable to login Atlassian's job portal - candidate login

Sasi Thangavel
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January 8, 2025

Dear all, new to the community and group.

Lately, I have not been able to login to Atlassian's job portal / candidate login leading to unable to check the status of the job that I applied. Is this an ongoing issue?

Any pointers / lead / email ID to recruitment team to ask / enquire about would be a massive help, thanks.

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Laurie Sciutti
Community Champion
January 8, 2025

Hello @Sasi Thangavel and welcome to the Community!  You may want to reach out to Support for this.  I will also check with Community Leaders to see if we can escalate this for you.

Sasi Thangavel
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January 15, 2025

Hi @Laurie Sciutti thank you for sharing this. I did try logging job portal / candidate login. Since I was logged in with the Atlassian Community, it somehow got me to the webpage https://globalcareers-atlassian.icims.com/jobs/

However, if I try to login from a different browser, it takes me to the Atlassian's product's / tools login page(attached screenshot). I am wondering, should not I be allowed to login to the jobs / candidate portal irrespective of the fact that I logged on to the community forum or not ? I am confused to be honest. Any insights please ?

Appreciate your time through this.ATlassian issue.jpg

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a.t.zraika147
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March 1, 2025

Hello! I've also experienced the same thing

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Clark Schroeder
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June 3, 2025

After multiple attempts to update my candidate profile numerous times, the ICIMS portal continues to 'forget' the updates and resets or randomly loses critical information and/or re-orders the fields incorrectly. 

I wanted to make sure I am providing accurate and up-to-date information so as not to trigger any system flags so I've tried disconnecting my LInkedIn profile and opted out of AI 'auto-scanning' and have been re-entering data manually into each field, only to lose it again the next time I login.  I've tried Chrome, Edge and Safari and have had the same experience regardless of browser or various security settings.

Anyone have any 'pro tips' to successfully updating the ICIMS candidate profile with the correct information?  I'm concerned the bots are auto-rejecting 1000's of resumes due to system errors that are in no way the fault of interested and well-qualified candidates.

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