Get product advice from experts

Ask a question →

Join a community group

Find a group →

Advance your career with learning paths

Take a free class →

Earn badges and rewards

Connect and share ideas at events

See the calendar →

Community
Products
Jira
Questions
Ticket content shows messy code when using Chinesse

Ticket content shows messy code when using Chinesse

We will have some strange symbol when there is Chinese in the ticket content like below. But sometimes we won‘t. Could anyone advise

1 answer

1 accepted

0 votes

Answer accepted

Hi Kenson,

Perhaps you forgot to attach the screenshot. Can you check ?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

I attached the screenshot here. Can you see it?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

The problem is when there is Traditional Chinese in the ticket content. Some of the charaters will not show correctly. In the first begining, I think it may be the unicode problem of my browser. It does not work if I did so.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Hi Claudiu,

I have uploaded the screen here. Please help.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Hi Kenson,

Please create a ticket at support.atlassian.com/contact and I will assist you there, as the issue seems to require some more investigation

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Hi Claudiu,

Thanks for your feedback. Here is the ticket number for your reference
JST-401607

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Reply

Suggest an answer

Log in or Sign up to answer

Was this helpful?

Thanks!

TAGS

Community showcase