ScriptRunner Listener - unable to set hidden field value

[Gleb Kartashov]

I was trying to use singleline_field.updateValue(null, issue, new ModifiedValue("", (Object) desiredValue), new DefaultIssueChangeHolder()) and issue.setCustomFieldValue(singleline_field, "desiredValue")  - both functions do not seem to work if target field is hidden on the screen (this is mandatory because readonly custom fields do not exist in Jira).

Also I'm getting an error below when trying to update Multiple Users field value with array of users

Script function failed on event: com.atlassian.jira.event.issue.IssueEvent, file: <inline script>
java.lang.ClassCastException: com.atlassian.jira.user.DelegatingApplicationUser cannot be cast to com.riadalabs.jira.plugins.insight.services.model.ObjectBean

 What are possible solutions? 

[fjodors · Accepted solution]

Hi

Have you tried to use updateIssue function instead of updateValue or setCustomFieldValue?

See details here https://community.atlassian.com/t5/Jira-questions/Changing-custom-field-in-Listener-not-re-indexing-issue/qaq-p/902472?utm_source=atlcomm&utm_medium=email&utm_campaign=kudos_answer&utm_content=topic

[Gleb Kartashov]

Yes, I've tried the updateIssue function

I believe it gives the exact same result as setCustomFieldValue

[fjodors]

Hi

Hmmm... from your error looks like you are using different types of variables.

I've created small code in built-in scripts console and it works- I am able to update multiple users field. Try something like this:

import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.IssueManager
import com.atlassian.jira.issue.ModifiedValue
import com.atlassian.jira.issue.MutableIssue;
import com.atlassian.jira.issue.fields.CustomField;
import com.atlassian.jira.component.pico.ComponentManager
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.event.type.EventDispatchOption
import com.atlassian.jira.user.ApplicationUser
import com.atlassian.jira.user.util.UserManager

ApplicationUser currentUser = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
def customFieldManager = ComponentAccessor.getCustomFieldManager();
def componentManager = ComponentManager.getInstance();
def optionsManager = ComponentAccessor.getOptionsManager();
UserManager userManager = ComponentAccessor.getUserManager();
IssueManager issueManager = ComponentAccessor.getIssueManager();

def result='initial';

Issue iss = issueManager.getIssueObject('<issue Key>');
MutableIssue issueToUpdate = (MutableIssue) iss;

def cfield = customFieldManager.getCustomFieldObject('<Long fieldID>');

def fieldConfig = cfield.getRelevantConfig(issueToUpdate);
def allOptions = optionsManager.getOptions(fieldConfig)

ApplicationUser user1 = userManager.getUserByKey('<username>');
ApplicationUser user2 = userManager.getUserByKey('<username>');

List<ApplicationUser> userlist = new ArrayList<ApplicationUser>()
userlist.add(user1);
userlist.add(user2);




issueToUpdate.setCustomFieldValue(cfield, userlist);
issueManager.updateIssue(currentUser, issueToUpdate, EventDispatchOption.ISSUE_UPDATED, false);


result=cfield.toString();

return result;

[Gleb Kartashov]

Thanks for helping me! Will check this out soon