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I want to assign one component to the different persons of different statuses in a workflow

R M November 4, 2023

Hello.

I have an essential question. I want to assign one component to the different persons of different statuses in a workflow. Components are selective and we have almost 200 components in a project and we want to associate one component to a specific person based on status in a workflow. In another status the component associates automatically to another person. 
I don't know what is the best way to create this rule, please let me know if there is a way by workflow automation and if is there any other solution.

sincerely
Raziye

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Marko Blagus
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November 4, 2023

Hello @R M,

 

If you want to change the value based on workflow status you can make Automation rule with trigger Issue transitioned, condition to check the current status and than under every condition add action to edit the value of component based on status.

I hope this helps.

 

Best regards,

Marko Blagus

R M November 4, 2023

Hello @Marko Blagus 

Thank you very much for your guidance. Where I can set conditions to check the current status? How I can set under every condition add action to edit the value of the component based on status? Please describe your proposed solution in detail.

 

Thank you,

sincerely
Raziye

R M November 4, 2023

I don't want to change the component, I want to assign each component to a different person in different transitions/statuses in a workflow. please guide me if you have a solution. 

Best regards,

Raziye

Marko Blagus
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November 4, 2023

You must make new automation rule with trigger Issue transitioned, and with block of conditions (if/else loop) and under every condition you have action Edit issue and than change Component field.

I'm not sure if you want this, what do you mean by assign component to a different person? Do your components have default assignees? You want to change assignee field?

R M November 5, 2023

Hello @Marko Blagus 

Thank you very much for your guidance. 

I mean, I want to change the default assignee component leader based on the transition in the workflow. For example: My component name is USSD and the default component leader is person A. I want to change and automate the assignee of the component in the transitions and assign it to person B and person C based on the transitions in the workflow.

 

Sincerely

Raziye

Marko Blagus
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 5, 2023

Hey @R M,

If you want to change the assignee, you can just make automation to change assignee based on workflow status and component value.

You don't need to change component default assignee, you just need to change the Assignee field.

 

Best regards,

Marko Blagus

R M November 6, 2023

Thank you for your guidance.

 

Best Regards,

Raziye

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