How to add an image in a custom email post function

[Mihai_Perdum]

Our JIRA instance is closed off from the internet, and I ended up having to store our logo asset on the server itself. The problem is that I can't use the absolute reference anywhere.

Any support on this it would be great.

What I am using inside my email custom notification code is :

"<img src=\"opt/atlassian/jira-lib/image.jpg\" alt=\"img\" width=\"100\" height=\"40\"/> "

[Ilya Turov]

I clicked on my jira logo (the one in the top left corner) and it had path like this:

http://MYJIRA/images/icon-jira-logo.png

so i found out where the logo file is located, for me it was 

/opt/jira/atlassian/jira/atlassian-jira/images

so i just threw my file there and added it like this

(i didn't send the email, but preview showed the file so I fell positive)

<img src="http://MYJIRA/images/myTestFile.png" alt="img" width="100" height="40">

[Mihai_Perdum]

Hello Ilya, you coming to save me on pinch is amazing. Can you plese tell me if access the reference from /opt/jira/atlassian/jira/atlassian-jira/images OR are you doing it by referencing the HTTP URL?

[Ilya Turov]

I just searched my jira folder for icon-jira-logo.png, if you have jira installed on linux there's sure some console comand to do it. That's how I got that path.

[Mihai_Perdum]

So is that using 

<img src="http://MYJIRA/images/myTestFile.png" alt="img" width="100" height="40">

or by using the /opt/jira/atlassian/jira/atlassian-jira/images ?

Sorry, but I just want to make sure.

And if I want to access the server instance directly, what would you say would be the best to do this inside the 

<img src=" .... ?

[Ilya Turov]

Images that are in a special "images" folder (the one where icon-jira-logo.png is) can be accessed by path URL http://MYJIRA/images/myTestFile.png

so you need to find that folder and reference images with "default" method

[Mihai_Perdum]

So, going for http://MYJIRA/images/myTestFile.png won't work. Our instance is protected. If I access in a normal browser the $baseurl/images/myTestFile.png it will work. But in the email, apparently I think it might be the cause given that the base URL does not contain www as well, the link is always broken.

Is there no other way other than doing it like using: http://MYJIRA/images/myTestFile.png?

[Mihai_Perdum]

So if I wanted my img src to go for: /opt/jira/atlassian/jira/atlassian-jira/images, the path of the server directly, how would I have to go about it?

[Ilya Turov]

yeah, guess I was too extatic about finding the solution so fast

I feel like you can't do it exactly like you intend, because it won't automatically attach it to the message anyway. 

so you either need to upload it to some server that can be seen from both in and out of your company and then do src stuff with url, or do some encodeBase64 magic (or CID appending) as described here:

https://medium.com/@emailmonks/top-expert-tips-on-how-to-embed-images-in-html-emails-4f13b3784472

[Mihai_Perdum]

I have tried with base64 encodding but the support for that is rather ... disastrous. I haven't tried CID appending yet. Hey thank you for quickly replying to my question! Really appreciate it.