Getting Discussion License Error fr.spectrumgroupe.confluence.plugins.license.error.VERSION_MISMAT

[CLSA CorporateApplication]

We are getting below error in Discussion information box component.

Discussion License Error 

fr.spectrumgroupe.confluence.plugins.license.error.VERSION_MISMATCH

Page and error

[CLSA CorporateApplication]

Please suggest

[Evan Underwood-Harley]

Hi,

How many users is Discussion licensed for?

How many users is Confluence licensed for?

Regards

Evan

[CLSA CorporateApplication]

Hi Evan,

Confluence is licensed for 2000 users.

Can you please let me know how to check licenses for Discussion?

Thanks. 

[Evan Underwood-Harley]

If you go to the settings cog in the top right hand corner -> Manage add-ons -> Select User installed add-ons. You should then be able to click on the Discussion add-on and view the license tier. You will need confluence administrator rights to do this.

[CLSA CorporateApplication]

It shows below:

License details:2000-user commercial license, Standard, expires Aug 16, 2017
License status:License is for an older version and maintenance has expired

[Evan Underwood-Harley]

Looks like the license has expired some time ago!

Assuming the plugin was working after Aug 16, 2017 - Has it been updated recently? If so its likely the plugin has been updated from a version that was free, to a paid version that now needs a valid license.

You could disable the plugin temporarily until you purchase a license.

Or generate a temporary evaluation license from https://marketplace.atlassian.com/apps/1212012/discussion?hosting=server&tab=overview

If you don't want to use the discussion plugin, then disable the add-on and remove the feature from the confluence page and the error will go.

Regards

Evan

[CLSA CorporateApplication]

Thanks Evan