Can i create a DEAP JIRA by API - It says ERROR

[Danh Dang]

POST

{
"fields":
{
"project":
{
"key": "{{project}}"
},
"summary": "DEAP - {{summary}}"
,
"issuetype":
{
"name": "DEAP"
},
"versions":[
{"name":"{{affectversion}}"}
],
"assignee": {
"name":"{{Assignee}}"
},
"reporter":{
"name":"{{Reporter}}"
},
"customfield_10110":{
"name":"{{Developer}}"
},
"priority":{
"name":"{{Priority}}"
},
"customfield_10125": "{{Class}}",
"customfield_10126": "{{Module}}",
"customfield_10127": "{{MainComponent}}"
}
}

[Danh Dang]

[Evan Underwood-Harley]

You can use POST /rest/api/3/issue/{issueIdOrKey}/transitions

You can transition an issue to the Create DEAP option, but you will need to know the transition ID. (which you can get from /rest/api/3/issue/{issueIdOrKey}/transitions)

There is also the option to fill any screens that appear on the workflow transition.

See the Transition issue part of the documentation for further details- https://developer.atlassian.com/cloud/jira/platform/rest/v3/#api-rest-api-3-issue-issueIdOrKey-transitions-post

[Evan Underwood-Harley]

Hi Danh,

This could be a number of things:

- Are the values you are putting into your fields valid? I.e. Is the reporter value a real user in jira with access to the project? Are any of the customfields select fields and you are not using a valid value? Does the issuetype you are using exist? ...etc

- Are there any required fields that you have not specified a value for?

- Are there any conditions / validators  on the project workflow that have not been met? Or any post functions which may be causing issues.

Do you have access to the jira logs to see if it provides more information?

I would first try to create the issue in jira using the exact values your API POST is using and see if that works or you get the same problem.

Regards

Evan

[Danh Dang]

thanks, I am looking to that. Do you know If the DEAP can be created by API?

[Evan Underwood-Harley]

Are you referring to DEAP been created as an issue type through the API or something else?

[Danh Dang]

I cannot create the DEAP by API for now, and I am not sure this is supported? I not support then please let me know. thanks 

[Evan Underwood-Harley]

You can create the DEAP issue type via the API.

using POST /rest/api/2/issuetype

{ "name": "DEAP", "description": "description", "type": "standard" }

See documentation for more details

https://docs.atlassian.com/software/jira/docs/api/REST/7.12.0/?&_ga=2.255600522.388755086.1590482849-973955557.1568640194#api/2/issuetype-createIssueType

[Danh Dang]

let me check if this works then i will accept the answer 

[Danh Dang]

thanks, I would like to create a JIRA with DEAP type. Not create the Type of DEAP. Sorry for the confusion. 

[Evan Underwood-Harley]

Sorry not sure I understand? Do you want a DEAP project via API?

[Danh Dang]

The DEAP project is already created. I just need to create Jira with DEAP type by API (GUI is created successfully). Look like we are not supporting this scenario

[Evan Underwood-Harley]

Can you provide a screenshot from the GUI of what you mean by DEAP type? I can then hopefully be able to assist you further.

[Danh Dang]

{
    "errorMessages": ["We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file."],
    "errors": {}
}