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Jira Version 8.11.1 The License column is gone from the Jira User Role page?

Tad Foster
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October 1, 2020

An upgrade from Jira 8.5.5 to 8.11.1. the User Role admin page changed in such a way that the license column that indicated Core or Software license had been granted to the user prior to adding them to a project role. The problem in not seeing this anymore, is that project Admins don't know whether to request a license, required for a user to access their project. Is their a way to bring that column back into the visibility? In this situation, the licensing authorization is leveraging both Crowd and a larger corporate Windows Active Directory. 

I appreciate the input.

Thanks,

Tad

 

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Tad Foster
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October 19, 2020

After further review, I'm going to answer the question myself. In our situation leveraging Jira for Data Center, Crowd and Windows AD authentication. The column wasn't really that useful. If the add users were not showing up in the suggestions then they weren't licensed (or active). If in fact they did show up but still couldn't operate in their role, then there was a account issue and this was expected to happen less frequently.

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DEPLOYMENT TYPE
SERVER
VERSION
8.11.1
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