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JIRA behind Apache not working as Configured

Sita Rama Krish
Sita Rama Krishna
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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December 14, 2011

We installed 64bit Confluence and 32bit JIRA on WIndows Server 2008 R2 with Microsoft SQL Server 2008 R2 as the Database.

both JIRA and Confluence are working fine when we access them using localhost.

Then we installed Apache and modified the httpd configuration file as show 

NameVirtualHost *
<VirtualHost *>
ServerName confluence.xyz.org

ProxyRequests Off
<Proxy *>
Order deny,allow
Allow from all
</Proxy>

ProxyPass / http://localhost:9090/
ProxyPassReverse / http://localhost:9090/
<Location />
Order allow,deny
Allow from all
</Location>
</VirtualHost>
<VirtualHost *>
ServerName jira.xyz.org 
ProxyRequests Off
<Proxy *>
Order deny,allow
Allow from all
</Proxy>

ProxyPass / http://localhost:7080/
ProxyPassReverse / http://localhost:7080/
<Location />
Order allow,deny
Allow from all
</Location>
</VirtualHost>

now when access confluence using the url confluence.xyz.org it works perfectly but when we do the same for JIRA at jira.xyz.org we are getting error

We've detected a potential problem with JIRA's Dashboard configuration that your administrator can correct. Hide
Dashboard Diagnostics: Mismatched URL Hostname
JIRA is reporting that it is running on the hostname 'localhost', which does not match the hostname used to run these diagnostics, 'jira.xyz.org'. This is known to cause JIRA to construct URLs using the incorrect hostname, which will result in errors in the dashboard, among other issues.
The most common cause of this is the use of a reverse-proxy HTTP server (often Apache or IIS) in front of the application server running JIRA. While this configuration is supported, some additional setup might be necessary in order to ensure that JIRA detects the correct hostname.
The following articles describe the issue and the steps you should take to ensure that your web server and app server are configured correctly:
Gadgets do not display correctly after upgrade to JIRA 4.0
Integrating JIRA with Apache
Integrating JIRA with Apache using SSL
If you believe this diagnosis is in error, or you have any other questions, please contact Atlassian Support.
Detailed Error
Hide
        com.atlassian.gadgets.dashboard.internal.diagnostics.UrlHostnameMismatchException: Detected URL hostname, 'localhost', does not match expected hostname, 'jira.xyz.org'
	at com.atlassian.gadgets.dashboard.internal.diagnostics.Diagnostics.checkExpectedHostname(Diagnostics.java:71)
	at com.atlassian.gadgets.dashboard.internal.diagnostics.Diagnostics.check(Diagnostics.java:32)
	at com.atlassian.gadgets.dashboard.internal.diagnostics.DiagnosticsServlet.executeDiagnostics(DiagnosticsServlet.java:93)
	at com.atlassian.gadgets.dashboard.internal.diagnostics.DiagnosticsServlet.doPost(DiagnosticsServlet.java:61)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	at com.atlassian.plugin.servlet.DelegatingPluginServlet.service(DelegatingPluginServlet.java:42)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	at com.atlassian.plugin.servlet.ServletModuleContainerServlet.service(ServletModuleContainerServlet.java:52)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:103)
	at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:87)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:54)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.obtainContent(SiteMeshFilter.java:129)
	at com.opensymphony.sitemesh.webapp.SiteMeshFilter.doFilter(SiteMeshFilter.java:77)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:211)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150)
	at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:71)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
	at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:19)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:71)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81)
	at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)
	at com.sysbliss.jira.plugins.workflow.servlet.JWDSendRedirectFilter.doFilter(JWDSendRedirectFilter.java:25)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)
	at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at com.atlassian.jira.web.filters.PathMatchingEncodingFilter.doFilter(PathMatchingEncodingFilter.java:49)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.monitor.ActiveRequestsFilter$PassToChainFilterFunc.doFilter(ActiveRequestsFilter.java:346)
	at com.atlassian.jira.web.monitor.ActiveRequestsFilter$DebugLogFilterFunc.doFilter(ActiveRequestsFilter.java:463)
	at com.atlassian.jira.web.monitor.ActiveRequestsFilter.doFilter(ActiveRequestsFilter.java:173)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:75)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.multitenant.servlet.MultiTenantServletFilter.doFilter(MultiTenantServletFilter.java:91)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:554)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
	at org.apache.coyote.http11.Http11AprProcessor.process(Http11AprProcessor.java:864)
	at org.apache.coyote.http11.Http11AprProtocol$Http11ConnectionHandler.process(Http11AprProtocol.java:579)
	at org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1665)
	at java.lang.Thread.run(Thread.java:662)


We have changed the url to jira.xyz.org in the JIRA general Configuration page also


as soon as we login after ignoring this error the url in the browser automatically changes to localhost from jira.xyz.org






 


 

					
				
			
			
			
				
			
			
			
			
			
			
		

		
		
	

	
	


	

		
	
		

	
	

	
		

			
		
			
					
		
	
				
		
			
					
		
	
				
		
	
		

	
	


		

	

		

			

	
		

			
		
			
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 1  vote  
 
 
     Answer accepted  
 
 
 
 
  
 
 
 
 

		
			

 
 Sita Rama Krish  
 
 Sita Rama Krishna 
 I'm New Here 
 
 
  
 I'm New Here 
 
 Those new to the Atlassian Community have posted less than three times. Give them a warm welcome! 
 
 Get involved 
 
 
  December 30, 2011        
 

		
	
	


		

	

		

			

	
		
			

		

	
		

			
				
					
					
						
We tried that but no use the problem still remains. Insted of using Apache, we tried IIS and it is working fine. so althought the problem with Apache is still there but we have moved to IIS and are not troubled with this issue anymore.

					
				
			
			
			
				
			
			
			
			
			
			
		

		
		
	

	
	


	

		
	
	


		

	

		

			
		

	



		

	
				

			

			
 

		

	
				
				
			

		

	

	

	



	

	


	

	
	
	

	
		

	       	
	 

	
		
	

	       	
		

	



        



    

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 2  votes  
 
 
 
 
 
  
 
 
 
 

		
			

 
 CelsoA  
 
 CelsoA 
 Rising Star 
 
 
  
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  September 10, 2013        
 

		
	
	


		

	

		

			

	
		
			

		

	
		

			
				
					
					
						
Hi there,


 


Please add the directive below in apache virtual host and give it another try:


ProxyPreserveHost On 


 


This should do the trick about the canonical url.


 


Regards,


Celso Yoshioka


 

					
				
			
			
			
				
			
			
			
			
			
			
		

		
		
	

	
	


	

		
	
	


		

	

		

			
		

	



		

	
				

			

			
 

		

	
				
				
			

		

	

	

	



	

	


	

	
	
	

	
		

	       	
	 

	
		
	

	       	
		

	



        



    

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 0  votes  
 
 
 
 
 
  
 
 
 
 

		
			

 
 CelsoA  
 
 CelsoA 
 Rising Star 
 
 
  
 Rising Star 
 
 Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders. 
 
 Get recognized 
 
 
  September 10, 2013        
 

		
	
	


		

	

		

			

	
		
			

		

	
		

			
				
					
					
						
Please try using this virtual host:


 


<VirtualHost *:80> 


    #Creating virtual host 


    ServerAdmin admin@domain.com 


    ServerName jira.example.com 


    ServerAlias jira.example.com 


    ProxyRequests Off 


    ProxyPreserveHost On 


    <Proxy *> 


        Order deny,allow 


        Allow from all 


    </Proxy> 


    ProxyPass / http://your_jira_original_url:8080/ 


    ProxyPassReverse / http://your_jira_original_url:8080/ 


    <Location /> 


        Order allow,deny 


        Allow from all 


    </Location> 


    ErrorLog /path/to/example.com-error.log 


    LogLevel debug 


    CustomLog /path/to/example.com-access.log combined 


 


</VirtualHost> 


 


Regards,

					
				
			
			
			
				
			
			
			
			
			
			
		

		
		
	

	
	


	

		
	
	


		

	

		

			
		

	



		

	
				

			

			
 

		

	
				
				
			

		

	

	

	



	

	


	

	
	
	

	
		

	       	
	 

	
		
	

	       	
		

	



        



    

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 0  votes  
 
 
 
 
 
  
 
 
 
 

		
			

 
 JamieA  
 
 JamieA 
 Rising Star 
 
 
  
 Rising Star 
 
 Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders. 
 
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  December 14, 2011        
 

		
	
	


		

	

		

			

	
		
			

		

	
		

			
				
					
					
						
Sounds like you need to add the proxyhost and proxyport to the Connector element in your servlet config. If you don't then ServletRequest.getServerName will report the server name you are proxying to, ie localhost.


More info here: http://tomcat.apache.org/tomcat-5.5-doc/proxy-howto.html.

					
				
			
			
			
				
			
			
			
			
			
			
		

		
		
	

	
	


	

		
	
	


		

	

		

			
		

	



		

	
				

			

			
 

		

	
				
				
			

		

	

	

	



	

	


	

	
	
	

	
		

	       	
	 

	
		
	

	       	
		

	



        



    

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