Hi ,
any one have any idea why it is taking long(around 20Sec) time to popup while trying to create a issue.
Thanks,
It's extremely slow after a cache clear event. My profiling show it's proportional to the number of field configs * number of fields, and also number of projects * number of roles, as there will be a db query for (N projects * M roles).
After you have loaded the dialog once, it should then be much faster . Is it?
yah, it is fast once the dialog loaded once,
any suggestion, how to over come this?
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And btw you're lucky, it takes around 90 seconds for that dialog to popup after the caches have been cleared on my instance...
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How many projects and issue types do you have? It is directly dependent on that.
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projects will be around 360 and issue types will be around 50
butwith same projects and isuuetypes test instance created and we are not seeing this issue
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Hey there, Rambanam.
Perhaps you can try to check on the following documentation to narrow down the possibilities that could cause the performance degradation in your instance
https://confluence.atlassian.com/display/JIRAKB/Crashes+and+Performance+Issues+Troubleshooting
Since there are many possibilities, take time to look into one by one and hopefully, you are able to find the reason behind this.
Warm regards,
Danial
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Thanks for your response,
i went through the document , our jira will work fine except slowness while loading create issue popup
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