Automation help

[Thibault de Wouilt]

Hello,

I am looking for how to create the following rule in jira with automation :

- When Ticket A blocks Ticket B

- When the ticket A is not egal to "In production"

Then turn the status of Ticket B to "Blocked"

Thank you for that help. I spent so many time to try.. I did my best with that hereunder, but this looks not successful

[John Funk]

Hi @Thibault de Wouilt  - Did you ever get this solved?

[Mark Segall]

Hi @Thibault de Wouilt and welcome to the community!  Can you also share a copy of your audit log? 

Without viewing the log, your screenshot this looks correct.  However, if the linked issues are in different projects, you'll want to change the project scope to ensure all impacted projects are added to scope.

[Thibault de Wouilt]

Thank you @Mark Segall for your answer.

Can I extract the logs ? My problem is that it looks have no matches with that rule.. All my tests did not match except one, but i dont remind the configuration i did :

Action details: (6342050930)

Issue linked

Destination issue (to perform actions on this issue use a 'Related branch', you can also access it via ((destinationIssue))):

TA-17032

Source issue (the main branch of the rule will execute for this issue and you can access it via ((issue))):

TA-17056

Issue condition

The following issues passed:

TA-17056

Transition issue

Transitioned issues to

Blocked

Associated items:

Issue linked

TA-17056,

TA-17032

[Mark Segall]

Interesting - So this rule isn't even triggering?  I would expect to see some activity (successes or failures) in your log other than config changes.  I'll need to think on this one and see if someone else in the community has a thought on this.

[Thibault de Wouilt]

Sure.

One success

One no match

[Thibault de Wouilt]

@Mark Segall , I probably have a log that is most interesting than others.

What do you think ? I created 1 ticket A and 1 ticket B then I linked the ticket A to B with the link "Blocks" but there is no move by the rule.