For a single project, we would like to have one Label preset when ticket created. Example: Ticket created and "Support" is the default Label for that issue and all issues created.
Unless you have another recommendation?
Thanks!
There are two ways to handle this.
EDIT WORKFLOW STEPS
Edit the workflow->"create transition" to add a post function to the create step.
You can not edit label as a field directly so you will need add your label-name to a temp custom field that is a text string.
Add another post function that copied this field to the labels field
Clear the temp custom field value.
This worked great. Thank you!
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Hello,
could you explain in detail for how to perform this?
Thanks!
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