After going through some Rovo workshops and experimenting with creating and updating agents, I was ready to build specific agents to assist with my daily tasks. I am an Org Admin and was hoping to have agents assist with the more straightforward, repetitive tasks.
I was both surprised and a little disappointed to learn that Rovo and Agents cannot access the admin.atlassian.com functionality, even though I would be using the agents with my Org Admin permissions.
Was the omission of permitting agents to help with Org Admin duties purposeful, or is the ability going to be part of future releases of Rovo and AI?
If it is possible and I have missed the instructions or documentation, I would be delighted if someone would share how they have enabled an agent to have the skills to perform Org Admin tasks.
I asked Rovo chat if this is possible for an agent to do, and here is Rovo's reply:
Known Restrictions
Org Admin functions (user management, security, billing) are reserved for human administrators and cannot be delegated to Rovo agents.
There is no evidence or documentation supporting the ability for Rovo agents to access or perform Org Admin tasks in Atlassian Cloud.
Can you confirm my findings or share your solutions? I eagerly await your reply.
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