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Loom video resolution

Tosin Awe
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April 23, 2026

Hi there, 

my recorded video is not bringing out its audio

Kindly assist 

 

 

1 answer

1 vote
Tomislav Tobijas
Community Champion
April 23, 2026

Hi @Tosin Awe ,

Guessing you've checked your audio settings? 👀

Are you trying to record system audio or the audio from the microphone? If it's the first one, this article might help out.
Also, here's the official article related to configuring settings: Configure your recording settings (Chrome Extension) 

Things might also vary depending on which app you're using - desktop, browser extension, or mobile.

Lastly, here are a couple of troubleshooting articles that might help:

If you believe there's an app issue, you can follow these steps to submit a ticket to Loom support team: Need help with your Loom account? Here’s how to contact Support (and get help faster) 🎟️

Cheers,
Tobi

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