Flag popup windows appears only when the issue is flagged from the board, not from the edit screen

David Leal
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September 5, 2023

I am wondering if there is any specific configuration required of it is the default behavior or a bug the following:

When I flag an issue from the board (Kanban board), it shows the following popup windows:

2023-09-05_14-34-55.png

it suggests the user to add a comment and after Confirm, a comment is added with the flag icon as follows:

2023-09-05_14-37-15.png

but if I try to flag the issue from the edit screen, then the popup-windows doesn't appear, i.e. open the issue, then go to the ellipsis right click and select Add flag:

2023-09-05_14-40-07.png

The issue get flagged, but the popup windows doesn't show up to suggest the user to enter a comment.

This behavior is odd, because it should be the same functionality regardless of the path the user takes to get there.

I guess it is something can be configured, but we don't know how. We would like to invite the user to add a comment so we know the reason it was flagged, it is less relevant for reverting the action (unflag), but I think for flagging it is better to have additional information about why it was flagged.

Thanks

David

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David Leal
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 5, 2023

It seems to be a bug as per this link: JSWCLOUD-25392.

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