Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

single customer portal for multiple jira instances

Yuriy Lozhkin
Contributor
January 22, 2019

Dear community

Is there a way to make one customer portal for several instances of jirа?

there are jira:

jira1.example.com

jira2.example.com

At this article https://confluence.atlassian.com/jirakb/how-to-customize-customer-portal-url-in-jira-service-desk-server-847755218.html  I tried to do the following

RewriteCond %{HTTP_HOST} ^jira1\.example\.com\servicedesk\customer\portal\2$ [NC]
RewriteRule ^(.*)$ https://jira2.example.com/servicedesk/customer/portal/2 [R=301,L]

but it does not work as I want. when switching to jira1.example.com there is a redirect to https://jira2.example.com/servicedesk/customer/portal/2

 

1 answer

0 votes
Josh Steckler
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 23, 2019

Hi Yura,

I think the only way you could do this would be to set up a custom website as a landing page for your customers, which will direct them to one of the JSD customer portals. I don't think there's any amount of rewriting that would solve the use case you're looking to serve.

-Josh

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events