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own domain for Service Desk portal

Victor Istratov February 1, 2019

Can I use my domain for the portal?

2 answers

0 votes
Victor Istratov February 1, 2019

Yes it cloud. 

Widget providing free access. we need access with authorization.

0 votes
Jack Brickey
Community Champion
February 1, 2019

are you on Cloud? If so look at this to see if it could meet your need

project > settings > widget

 

it may be available on server as well. just not immediately sure.

Jack Brickey
Community Champion
February 1, 2019

you could always add a login in to your site before users can access the widget. Otherwise, you might check the Marketplace for an addon app.

Victor Istratov February 4, 2019

How I can add a login. I didn't find any documentation on that.

Jack Brickey
Community Champion
February 4, 2019

My suggestion was to have your IT create a login page for your customers on your internet page. Your customers would log in and on the resulting page the widget would be accessible. In other words, the login would be outside of Jira. This is a common practice for customer portals on company internet pages. Consider every time you log into your financial or medical sites.

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