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how to make a request for these request types request a change, request a new account

kanishk
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October 4, 2019

how to make a request for these request types request a change, request a new account, project request with approval through rest api

 

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Eelke van der Nat October 4, 2019

Request types can be made in project settings > Request types.
After creating a request type you can assign a issuetype to it. When saved it will appear in the service desk portal.

If you want to add an approval, you can do this by editing the workflow and add a approval step. If this is for a specific issuetype, make sure to create specific workflow for that issuetype.

 

https://support.atlassian.com/jira-service-desk-cloud/docs/add-an-approval-to-a-workflow/

https://confluence.atlassian.com/adminjiracloud/configuring-workflow-schemes-776636598.html

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kanishk
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 4, 2019

can anyone help me for this?

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