I am unable to get any results for the following query
project="pj" and "customer request type" = "pj/environment-requests"
There is clearly a request type called "Environment Request" in project "pj" and it is not renamed.
So I want to directly get the database value for this particular request type to be sure what i am providing in the query is correct.
Can someone help me getting the value from mysql database directly?
Your JQL is incorrect, you've added an unnecessary pj/ to the front of the name of the request type.
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