email to jira

[sutri yatno]

hi. team

I want to know how to compile the user there is a problem he immediately sent an email and directly on the service to jira service desk

[Mohamed Benziane]

Hello Sutri,

You want your user be able to send an email to raise a ticket in jira service desk ? If yes, you can do it, go to your project setting >email request and add your mail account.

[Nic Brough -Adaptavist-]

You might find https://confluence.atlassian.com/servicedeskserver041/managing-the-email-channel-969530896.html worth reading