create request by phone call

[N]

This question is in reference to Atlassian Documentation: Create your service desk request types

Ask your question here...

[Jonas Andersson · Accepted solution]

Should be possible, but it's far from easy. You will need: a PBX software (i recommend asterix), voice recognition (microsoft speech server is the only one i know of), probably some logic that has good AI libraries (maybe lisp?). Good luck!