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automation error

jiranov7
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November 7, 2021

Hello

I am designing a workflow for my company

I set a rule that when issue is created , automation transits to next transition

but it faces error 

what should I do?

2 answers

0 votes
Jack Brickey
Community Champion
November 7, 2021

A more basic question- are you transitioning all created issues upon create? If so, why? Why not simply make the desired status be the initial status?

0 votes
Dirk Ronsmans
Community Champion
November 7, 2021

Hi @jiranov7 and welcome to the community!

Could you share the rule and even more important the error? It could be a lot of things so the error might give us a clue.

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