Why jira service desk the SLA report not working

[megan.wang]

We have set up the SLA, time to resolution, time to first response, when I go to see the SLA met vs breached reporting, it's all blank, no data

[Emma Young]

Hi Megan,

I'm Emma, a developer on the Jira Service Desk team. 

There may be no series in your SLA report. If you click on the meatballs menu in the top right corner and click the Edit report option, you can add a series based off of one of your SLA metrics.

You can also check out our documentation for reports here: https://support.atlassian.com/jira-service-desk-cloud/docs/discover-new-trends-with-service-desk-reports/

Let me know if this helps!

Thanks,
Emma