Why does the Jira block all Emails and won't open an Issue?

[Reut Shwartz]

Hi,

I am trialing the Jira Service desk,

I activated the "Email Requests", I configured "public signup", chose the "Request Type".

I read more than a few articles, and still it won't accept the Emails.

In the connectivity log it said that the 

Did it happen to anyone? 

Can you assist?

Thank you,

Reut

[Sloan]

Hi Reut,

are you on Cloud or Server? What did the connectivity log say? Have you added your own POP or IMAP Mail-Server? How does the setting look like, a Screenshot might help us resolving this. :)

Regards
Niklas