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What is the service request ?

vanaja ponnamaneni
vanaja ponnamaneni January 17, 2018
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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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January 17, 2018

There's a good Atlassian-focussed getting-started article on this at https://www.atlassian.com/blog/jira-service-desk/jira-service-desk-approaches-itsm

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