Visual editor bug?

Question

Our colleagues usually insert file path to the comment like this:

J:\Main\Objects\CharacterModels\Robot\_FBX\robot_gun_04_engine_test_textured.fbx

the visual editor converts it to this:

J:\Main\Objects\CharacterModels\Robot_FBX\robot_gun_04_engine_test_textured.fbx

(missing \ infront of _FBX)

Which is generates an invalid link.

I know the \ char usually an escape character

I found the {code} tag to prevent this.

Is there any config setting what I can set up to prevent this behavior of the editor in the future?

Best regards,

Peter

Daniel Eads · Answer

Hey Peter,

I tested this against Jira 7.12 and found that this is definitely a bug. We have an open issue for this that you can vote on and watch: JRASERVER-66877

As you noted, the best workaround appears to be using the Code format block. When viewing comments/descriptions, Jira is going to try and render any formatting characters it finds (and it's picking up that \ as an escape character as you mentioned). I wouldn't recommend changing the renderer for Description and Comment fields as this would affect your whole system, but that's the only persistent way of working around this that I can think of until the bug is patched. Being on the lookout for file paths and putting Code formatting around them is the best way forward for now.

Cheers,
Daniel