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Validation for the "Comment" field doesn't work on workflow transition.

Gregory Kremer May 28, 2025

Hi, Jira experts. I am a bit flabbergasted, because of the problem I have with the validation for the "Comment" field not working in Data Center Jira Service Manager environment. I have set up an "empty" transitional table and a "Required Field" validation like I've done many times, but it doesn't work (please see my screenshot below). Am I hitting some kind of a Atlassian bug? I'd appreciate any suggestion. Just as an FYI, I don't have the "Comment field Validation" option in my validation menu, so it is out of equation - need to use the standard "Field Validation" option.

Capture.PNG

1 answer

0 votes
Kris Dewachter
Community Champion
June 2, 2025

Hi @Gregory Kremer ,

Can you share how you have set this up in the workflow?

Best regards,

Kris

 

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