Users profile ,as an agent when hover to the name of the user ,what user details can the agent see ?

[Eman Alfaour]

when an agent hovers over to an reporter /assignee name what kind of user profile information can he see ?  and will he have the full view of their information. (assignee/reporter ) ? or only restricted to some information , like name and email . 

[Pankaj Jangid]

When an agent hovers over to a reporter or assignee name in Jira, they can see basic information about the user, such as their name, avatar, and email address. This information is visible to all users by default, and it can help agents quickly identify who is involved in an issue.

The specific information that is visible in the user profile summary may vary depending on the configuration of your Jira instance and the permissions of the user viewing the profile. By default, Jira will display a user's name, email address, and avatar in the profile summary, as well as information about the user's recent activity and the issues they are associated with.

However, if your Jira instance has custom fields or additional user data that is not set to be publicly visible, this information may not be displayed in the profile summary. Additionally, if the user viewing the profile does not have permission to view certain information about the user (such as their phone number or job title), that information will be hidden in the profile summary.

In general, the information displayed in the user profile summary is limited to basic details about the user and their recent activity in Jira. If agents need to view more detailed information about a user (such as their full profile or contact information), they will need to have the appropriate permissions or access to an external system that contains this information.